Privacy Policy – Barreworks Richmond London

Privacy Policy

  1. Introduction
  2. What we collect
  3. What we do with the information we gather
  4. Security
  5. How we use cookies
  6. Links to other websites
  7. Disclosure of your information
  8. Controlling your personal information
  1. Introduction

This privacy policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy complies with the new GDPR regulations for Europe, effective 25th May 2018.

  1. What we collect

We may collect the following information:

  • name and job title.
  • contact information including email address.
  • information relating to any known injuries or relevant medical conditions
  • demographic information such as postcode, preferences and interests.
  • other information relevant to customer surveys and/or offers.
  1. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To respond to specific enquiries
  • To notify you about changes to our service
  • To ensure your needs are met in the delivery of our services
  • Internal record keeping
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes.
  • We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.
  1. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Passwords are required to access your online information and paper-based data is securely stored in a locked cabinet. Any contact details, service history information and images we hold will only be used by us in direct connection with services we provide you with. If your records go unused for more than 2 years, they will be securely destroyed/deleted.


  1. How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

  1. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  1. Disclosure of your information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

  1. Controlling your personal information

You have the right at any time to ask us not to process your personal data for marketing purposes. You can exercise this right by not ticking certain boxes on the forms we use to collect your data.

If you have previously agreed to us using your personal information for promotional purposes, you may change your mind at any time by writing to or emailing us at Alternatively you can adjust your settings in your Mindbody account.

The GDPR 2018 gives you the right to check that your personal data is being processed lawfully. You may request details (or changes to details) of personal information which we hold about you. Please email or write to Barreworks , Vestry House, 21 Paradise Road, Richmond TW9 1SA.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct and update any information found to be incorrect.

We reserve the right to update or alter this Privacy Policy from time to time without notice to you.


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